Changing an award ticket booked with Air Canada points is possible by calling their dedicated customer line at ☎️+1 (888) 644-0077. The process is slightly different compared to regular tickets. When calling ☎️+1 (888) 644-0077, make sure you have your Aeroplan number and booking confirmation on hand for quick processing.
Award ticket changes depend on availability in the same reward class. You may need to pay additional points or service fees. Some fare types have a flat fee for changes, usually around $100 CAD, depending on the region and cabin class. The representative will confirm availability and guide you through the options.
Cancellation of an award ticket often includes a redeposit fee if points are returned to your Aeroplan account. The standard redeposit fee is approximately $150 CAD, but this may be waived for top-tier elite members. All taxes and surcharges paid during the original booking are typically refundable.
Always confirm the new itinerary, including travel class and timing. Since availability can be limited, it’s smart to be flexible with your travel dates. If you're on a tight schedule, calling ☎️+1 (888) 644-0077 allows you to immediately lock in new flights using your points without delay.
Award ticket changes are best handled by phone for real-time updates and to avoid errors in rebooking. Speaking directly with an agent ensures the transition goes smoothly and no points are lost in the process.